Morgan & Morgan Reviews

1. Nonstop calls that wouldn't stop even after asking Trustpilot

Posted December 8, 2025

Acecool described submitting a form on the website and getting a callback, after which the person "hung up on me." Then came "repeated calls asking me to answer the same exact questions." He told them to stop. "I kept getting calls, multiple a day. They call and hang up then immediately call back." He says he's "already blocked two" numbers and that "the calls WILL NOT STOP."

Okay so if Acecool's account is accurate, that's wild. You fill out a form looking for legal help and then can't get the calls to stop. He says he blocked two numbers and the calls kept coming. I can't verify any of that... it's his version of what he says happened. But if it really played out the way he describes, that doesn't sound like an intake experience anyone should want to sign up for. That's just my reaction.

2. Signed a contract, case manager never responded in four months Facebook

Posted May 17, 2026

Jr M. wrote, "They took my case about 4 months ago and I keep calling the paralegal thats in charge of my case and he never responds. I ask the lady that answers the phone if my case is still with them and she says yes he will call you back and it never happens so im looking for another firm."

Per Jr M.'s account, he spent four months calling the paralegal assigned to his case and didn't get a response. I have no way to verify the timeline he describes. But if his version is accurate, that's a long stretch of silence. Returning a client's call shouldn't be a heavy lift at ANY firm... so the experience he describes is worth flagging.

3. Dropped from her SSDI case after doing most of the work BBB

Posted June 9, 2026

Misty S wrote, "I hired these guys to help me out with my SSDI case. Not only did I do my own footwork on the case. I had to call them several times to get someone to help me." She says the person assigned to her case "was a new person 3 times in 3 months." After getting a denial letter from Social Security, she says she sent it over and didn't get a callback. When she finally reached someone, "He stated he couldn't help me anymore so that's why there was no call back."

Per Misty's account, she was cycled through three case workers in three months and got no callback after receiving her SS denial. I have no way to verify her timeline. But IF accurate, that's a tough sequence for someone navigating an SSDI denial who hired a firm specifically to help.

4. Pushed unnecessary surgery to drive up case value Trustpilot

Posted February 27, 2026

Zenobia Green described being in a Lyft accident and says the firm "sent me to their orthopedic who wanted me to get metal plates put in my neck unnecessarily to drive up the value of the case." When she refused the surgery, she says "they drop me within a week later." She also says she never once spoke with her actual attorney.

I need to be really clear about this one. What follows is Zenobia's account of what she says happened. I have NO way to verify any of it, and I am not asserting that any of it is true. I'm including the review because it's specific enough that I think readers should be able to see it and form their own opinions. If her version of events is accurate, that would be alarming. Whether it's accurate or not is not something I can speak to.

5. First lawyer did nothing for 9 months, firm wanted quick settlement Facebook

Posted ~ January 24, 2026

Lisa Schrutt wrote, "The first lawyer they assigned to my case did nothing for 9 months." When the other side offered $25k, she wanted to go to court. "What I realize was Morgan and Morgan liked the low hanging fruit offers, and want you to settle. They have no interest in going to court."

Lisa says her first lawyer didn't act for nine months and that she wanted to go to court rather than settle. I can't verify her account or speak to what actually happened on her case. My general take: any high-volume contingency firm, anywhere, runs on different economics than a smaller firm, and that's a real tradeoff worth understanding BEFORE signing a retainer at any firm. That's not specific to morgan and morgan... it's just a fact about how the personal injury industry is structured.

6. 80 years old, permanent injuries, settled for $2,300 Trustpilot

Posted January 9, 2026

Jim Thompson, an 80-year-old who was rear-ended and suffered "severe whiplash and permanent lower back injuries and sciatica," described a nearly three-year ordeal with the firm. He says his case went through at least four different attorneys. They "adamantly refused" to take his case to trial. Eventually he was told the insurance company was offering $7,000, and "if I didn't accept the offer they would drop the case." After fees, liens, and other charges, he says he "ended up with approximately $2,300." He believes the settlement "should have been $50,000."

Per Jim's account, his case took three years, he was cycled through four attorneys, and he netted $2,300. I have no idea what the case was actually worth in court, and I can't verify any of his version. But IF accurate, the experience he describes... cycling through lawyers, being pressured to settle... sounds exhausting for ANYONE, let alone an 80-year-old. That's just my honest reaction to reading his review.

7. Considering hiring them, intake disconnected the call BBB

Posted June 3, 2026

Ann G wrote that she "received a call from the firm, but the representative hung up immediately after I answered." When she called back, she says she was transferred to a rep who "struggled to understand me, repeatedly asked the same questions, and then disconnected the call while I was answering. No one called me back to apologize or continue the conversation." She adds that she "was seriously considering hiring them."

Per Ann's account, her intake call was confusing and ended in a disconnect with no follow-up. I cannot verify the call details. But IF accurate, that's the kind of first impression that loses potential clients before they even sign anything. That's just my reaction.

8. Medical bills sent to collections after the case settled Trustpilot

Posted March 6, 2026

Lynn Sivalia-Nolan described a case that settled in August 2024, but her medical bills remained unpaid and were "sent to collections." She says she went through "5 law clerks over 3 years" and was never told when they changed. Each new one would say they were "working on it." She notes she was satisfied with her actual attorney, but the support staff "act as though taking your call is an inconvenience."

Per Lynn's account, her case settled but her medical bills ended up in collections, and she went through multiple law clerks over three years. I have no way to verify the timeline or anything else on her case. But IF her version is accurate, that's a rough outcome after a case is supposed to be closed. That's just my reaction to what she wrote.

9. Dropped while in the hospital after surgery Facebook

Carl Brackett wrote that the firm "dropped the ball on my case and sent me an email stating that they did." The problem: "I was in the hospital when they sent me the email and just came out of surgery and was still under the effects of the surgery."

Per Carl's account, he received an email about his case while recovering from surgery in the hospital. I can't verify the email or its timing. But IF it's accurate, the timing he describes is rough. I'm not asserting anyone at the firm knew where he was when the email went out, just noting his account.

10. PhD client describes two and a half years of poor representation BBB

Posted May 16, 2026

Dina Milum wrote that she experienced "two and a half years of poor representation" characterized by "a profound lack of communication and preparation." She says "the strategies employed were both confusing and extremely ineffective." She identifies herself as "a PhD and Licensed Mental Health Counselor" and says she's "interested in connecting with others who have had similar experiences."

I want to be careful here. This is Dina's account of her own experience, and she identifies herself professionally. I CANNOT verify any of it, and I am not asserting any of it as fact. I'm including the review because it's signed and specific. Readers can read it and form their own opinion.

11. A nurse with a TBI, two years in, attorney on leave with no notice Trustpilot

Posted December 16, 2025

jessica parker, a nurse, described struggling with a traumatic brain injury since early 2024 that left her unable to work. She says she's been through "many paralegals or representatives" and discovered one had left when "his number wasn't in service." Then she found out her attorney had been on paternity leave. "So out of my whole almost 2 yrs my chosen for me attny has been out of office. Should I not have known this?"

Per Jessica's account, she's a nurse dealing with a brain injury that left her unable to work, and her attorney was on leave without her being informed. I can't independently verify any of this. But IF that's accurate, communication should be the floor for anyone in her situation. In my view, that's true at ANY firm.

12. A former client couldn't even get a dentist recommendation Trustpilot

Posted March 2, 2026

Gerri Decker had previously used Morgan & Morgan for a car accident and "everything was fine." Later, she called back with a simple request: could they recommend a dentist to look at implants she thought were done wrong? She wasn't asking them to take a case. "I just wanted to know if they had a dentist that would look at my mouth." The answer was no. She sums it up: "he actually expects you to read the eulogy he said for his brother but he can't give me the name of a dentist."

Per Gerri's account, she had a fine experience with the firm before and just wanted a dentist referral. She says the answer was no. I can't speak to that interaction. The bar she's measuring against...basic courtesy to a former client...doesn't seem unreasonable to me, but that's just my opinion on her account.

13. Both cases accepted October 2025, dropped six months later BBB

Posted April 27, 2026

Leslaw D wrote that "Both of my cases were accepted at the end of Oct 2025" and that "The plan was M & M would keep an eye on my recovery and then proceed with monetary compensation." He says his attempts to reach his contacts "by email or the phone were unsuccessful." He adds, "I came down with a knee injury as a result of being pushed by M&M towards PT."

Per Leslaw's account, communication broke down and both cases were ended at the six-month mark. He also attributes a knee injury to PT he says he was pressured into. I CANNOT verify any of these claims, especially the PT-injury claim, and I am not asserting them as fact. It's his account.

14. Dropped for missing a phone call on a Sunday Yelp

Posted October 13, 2025

Luke W. wrote on Yelp that he set up a disability case with the firm. His son had his phone on Sunday when a call came in from Morgan & Morgan. "Because I missed a call on SUNDAY the dude dropped my case."

Per Luke's account, his case was dropped after he missed a single call on a Sunday. I have no way to verify what actually happened or what other factors might have been involved. But IF that's the full picture as he describes it, one missed Sunday call seems like a low bar for ending a representation. That's just my honest reaction.

15. Took case, had her sign everything, then went completely dark Facebook

Posted July 10, 2025

Kamillia R. wrote that the firm had her send "numerous emails including pictures and documents" and "sign multiple documents" over three months. Then, "in the middle of my case once the companies insurance was contacted I was told they will no longer represent me." When she left a review, she says the firm "flagged my review and saying I have the wrong business."

Per Kamillia's account, she signed documents over three months and was told the firm would no longer represent her after the other side's insurance was contacted. She also says her review was flagged. I cannot verify any of this... it's her version of events. But IF accurate, you have to wonder why three months of intake ended that way.

16. Strung along for three months, case rejected Google

Posted June 8, 2026

Robert H. wrote on Google, "they strung me along for almost 3 months and then decided they were not going to take my case. For 3 months I called and emailed. Never got a response." He was told repeatedly "an attorney would contact me in a few days." It never happened. His conclusion: "They clearly string you along in case they don't get anything better."

Robert offers his own theory about why his case was delayed. I want to be clear that I'm NOT asserting his theory is correct... I have no way to know any firm's internal decision-making. What I can say is that per his account, he spent three months trying to get answers and got none. If his timeline is accurate, that's a long stretch of silence.

17. Provided SSN at intake, then declined with no explanation BBB

Posted April 22, 2026

Shonda M wrote, "After speaking with an initial screener, I was told that I 'definitely had a case' and was asked to provide detailed personal information, including my SSN, license, and other personal details." She says she then received a brief voicemail declining representation "without any explanation" and that her follow-up attempts "did not receive a response."

Per Shonda's account, she shared sensitive personal info during intake and was declined without explanation or callback. I cannot verify the call. But the general point worth flagging for any reader at any firm: be mindful about what personal info you share before there's clear confirmation of representation.

18. Hit by a car in a crosswalk, ended up with less than the attorney Trustpilot

Posted March 29, 2026

RoseMac wrote about being "hit by a car in a crosswalk" and described how the firm was "attentive until they learned that the motorist who hit me was underinsured." She says the firm, without consulting her, "negotiated a split with the subrogation agent" and the end result was that "M&M's share of my check MORE THAN DOUBLED what I pocketed personally." When she protested, she says "their tone of communication turned threatening."

Per RoseMac's account, she was hit by a car in a crosswalk and ended up netting less than what was paid to the firm, and she describes the communication tone changing when she pushed back. I cannot verify either claim. But IF accurate, those would be uncomfortable outcomes for any client to experience. That's just my opinion on what she described.

19. Rear-ended, only got $3,000 after fees Trustpilot

Posted May 19, 2026

Alex Romangano described being "rear ended by someone texting on their phone," hurting his back, losing work, and getting an MRI. After over a year, he says Morgan & Morgan reached a settlement, but "after attorney fees and liens I only received $3k." He says the attorneys "never contacted me with a game plan" and communicated "only through text."

Per Alex's account, his year-long case netted him $3,000 after fees and liens, with communication only by text. I don't know what the case was actually worth in court. But based on what HE describes, that doesn't sound like a lot of communication for a case that took a year. That's just my honest take on his review.

20. Says the St Louis branch went silent after getting paid BBB

Posted April 20, 2026

Scott D wrote, "Once they've got their money they could care less about if you get your money or not. They then when I call you they will not communicate with you." He specifically names "the St Louis Branch" in his complaint.

Per Scott's account, communication ended after the firm received its cut on his case. I cannot verify what happened. But IF accurate, the timing he describes... communication dropping off post-payment... is something other reviewers in this set raised too.

21. Case manager hasn't been reachable for four weeks Facebook

Sadie Feliciano wrote, "Case manager not knowledgeable of case from back in December. Unable to contact over a 4 week period. Tried contacting their client experience number & they were unable to reach attorney/case manager."

Per Sadie's account, the client experience team couldn't reach her case manager either. I have no way to verify the call attempts she describes. But IF her account is accurate, that's a notable detail. I'm not asserting any conclusions about the firm's internal structure... I'm just pointing out what she said.

22. Hit and run with documented injuries, dropped after two months Trustpilot

Posted January 6, 2026

Tamas Kocsis described a hit and run in a garage involving Hertz Rent A Car, with "documented whiplash and a major concussion." The initial consultation was good and they "quickly responded to take my case." Then came "more than 2 months of nothing. 'Investigation' they called it." Then an email saying they would not represent him.

Per Tamas's account, he had documented injuries from a hit and run, the firm took the case quickly, and was then dropped after about two months. I cannot verify the medical documentation or any other details. But IF his version is accurate, that two-month window is time he could have spent with another firm. The word "investigation" in quotes is his characterization, not mine.

23. Took case in 24 hours, declined after three weeks of nothing BBB

Posted April 8, 2026

James C wrote that the firm took on his case "within 24 hrs" and said they would investigate. He says they took three weeks to make contact and that they "did no investigation or interview of witnesses." After he provided "photos, copies of receipts, accident report, statements of witnesses,etc," he received "a standard letter stating they were declining our case. Never did talk to a lawyer."

Per James's account, his case was accepted quickly, paperwork was provided, and the case was declined by form letter without him ever speaking to an attorney. I cannot verify the timeline. But IF accurate, that's a lot of client effort to end on a form-letter no.

24. Waiting three months to get her own money Trustpilot

Posted June 13, 2026

LadyL L described finishing her case but still not receiving her portion of the settlement. "I have been waiting 3 months now. For whatever reason they are holding on to my portion of my money." She also called out the Customer Relations department: "You're absolutely a waste of a department getting paid to say a script."

Per LadyL's account, the case is closed and she's still waiting three months later for her share. I can't verify the timeline or the reason for any delay. But IF accurate, that's a long wait after the legal work is done. And her characterization of Customer Relations is hers, not mine... but it does come up in a few of the other reviews I read.

25. Intake person pretended to be a doctor Facebook

Posted ~ December 13, 2025

Kiy Ra wrote that they were told they'd "talk to a medical professional" but instead "the intake girl called me and told me to schedule an appointment then she called from different number pretending to be a doctor." The reviewer calls them "scam artists."

I want to be very careful here. This is Kiy Ra's account of what they say happened. I have NO way to confirm any of it, and I am NOT asserting it as fact. I'm including the review because it's specific. Readers can read it and form their own opinions.

26. Settlement approved, then told they're not taking the case Facebook

Posted ~ January 24, 2026

Swany Swandon wrote, "These people are straight scumbags tell u they will take your case and then say they aren't after the settlement was already approved." He wonders: "so r they keeping my portion that was approved for themselves."

It's a short review and I can't verify much. But the general question Swany raises... what happens to settlement money when representation ends after approval... is a fair question for any client to ask their attorney up front, at any firm.

27. SSI case for autistic son, asked many questions then declined BBB

Posted April 5, 2026

George P wrote that he called about his autistic son's situation and even had "a doctors letter" supporting the case. He says he answered "numerous questions" and was later told the firm is "not handling ssi cases right now." He asks, "If they knew they were not taking on anymore cases like that then why ask me so many questions if your not taking ssi cases."

Per George's account, he answered detailed questions only to be told the firm isn't currently taking that category. I cannot verify the call. But the question he raises... why ask so many questions if you're not taking that kind of case... is a fair one IF that's how it actually went.

28. Broken ankle at trampoline park, no waiver signed, dropped after 3 months Yelp

Posted June 24, 2025

Erskin G. wrote on Yelp about breaking his ankle at a trampoline park. He "didn't sign a waiver" and the trampoline had "an area with a taped 'X' where I fell." The firm took his case and "had me sign every document." Three months later, "they called and said they would no longer move forward with my case with no explanation."

Per Erskin's account, he had a documented injury, no waiver signed, and was dropped after three months with no explanation. I cannot verify the case details or the firm's reasoning for declining. But based on his account, three months of document collection without a clear answer at the end is the part that stood out to me.

29. Won the case after leaving Morgan & Morgan Trustpilot

Posted January 27, 2026

Jessica Vallejo wrote that the firm told her she "had a case for 5 months then dropped it without telling me." She describes the experience as "very unprofessional and unorganized" and says she "never heard from my lawyer nor once." The part that stands out: "I am with a new lawyer now and won the case."

Per Jessica's account, she went to a new firm after being dropped and won her case. I can't verify her case or the new firm's work. But IF her account is accurate, that's an interesting outcome. Different firms have different screening criteria... no single firm's "no" is the final word on whether a case has merit.

30. Says fees came out higher than expected BBB

Posted April 3, 2026

Wilfred H wrote, "Initial team didnt put my case together and the litigation team had to do it and i got crap offers." He says they "come up with bloated inflated fees to taje 770 out of my final payment."

Per Wilfred's account, the case got handed to litigation and the final fee math felt high to him. I can't verify the fee structure or what was disclosed up front. For any reader at any firm: read your retainer carefully so you understand exactly what comes out of any final payment.

31. Four years, 48% fee, barely any settlement Trustpilot

Posted January 15, 2026

B-DOGG'n described waiting "over four years" for the firm to settle his case. He says "they basically dropped to their knees" in front of the insurance company and "did absolutely nothing for me." His claim about the fees: "They will take 48% of whatever they win."

Standard contingency fees in personal injury are generally in the 33% to 40% range. That's industry-wide context. B-DOGG'n claims the fee on his case was 48%. I cannot independently verify what fee was actually charged on his case. But IF accurate, that's above what most people would probably expect. Worth checking the fee terms in any retainer carefully before signing.

32. The system decided in two minutes Trustpilot

Posted March 3, 2026

Jeff Sherwood described submitting his case online and getting a callback from someone he could barely understand. He says she "asked me to tell her about my case, and then she remained silent the entire time. No probing questions or questions for clarification." Then, "within 2 minutes of her pecking away at the keyboard, she came back and said that the system said they couldn't take my case."

Per Jeff's account, his intake call lasted about two minutes before he was told the case wouldn't be taken. I have no way to verify what their actual intake process looks like. But based on Jeff's description, his case got a quick "no." For any reader, it might be worth asking up front at any firm: who actually reviews my case before I'm told no?

33. 17 months in, doesn't know who his attorney is BBB

Posted March 30, 2026

William F wrote, "very difficult in getting a response, after 17 months I still don't know who my attorney is, I have no idea what is going on with my case, horrible service."

Per William's account, 17 months in he can't identify his attorney. I cannot verify the timeline. But IF accurate, knowing who's actually representing you shouldn't be a 17-month mystery anywhere.

34. $40,000 in liens nobody mentioned Trustpilot

Posted January 12, 2026

Danny Busler described settling a case and being told a specific amount he'd receive "minus your payment" and that "leans" would "usually be small if any." He agreed to settle. Then: "To our SURPRISE there was $40,000 in leans which we would not have agreed to." He also says they held $250 for "miscellaneous" that he was supposed to get back after three months, and "that has been over 2 years."

If you're not a lawyer, you probably don't know how liens work. That's literally why people hire lawyers in the first place. Per Danny's account, $40,000 in liens came up after he'd already agreed to settle. I cannot verify the lien situation on his case. But for any reader: ask up front, at any firm, what liens might attach to your settlement. That's good general advice regardless.

35. Referred out, then the referral went nowhere Facebook

Posted ~ January 31, 2026

Jayson Johnson wrote, "They told me they will take my case and ended up referring me to a different law firm who basically is giving me a run around. Thank you for nothing."

Per Jayson, his referral didn't go anywhere useful. I can't verify what happened on his case or with the firm he was referred to. But several reviewers I read described referrals that didn't work out for them. That's a pattern across the reviews, attributed to the reviewers themselves.

36. Uploaded 1,000 pages to the portal, firm submitted nothing Facebook

Posted ~ December 20, 2025

Root Ney wrote, "they have not submitted a single document to support my case and we have uploaded 1000 pages to the portal." When the firm responded with a templated message, Root Ney followed up: "maybe reply to the emails, message on the case app, text messages or smoke signals."

Per Root Ney's account, the client uploaded around 1,000 pages while no documents were submitted by the firm. I cannot verify the page count or the case details. But based on the review itself, the disconnect Root Ney describes between client effort and firm response is the part that stuck out to me. That's just my reaction.

37. Case closed, says she's now getting medical bills BBB

Posted March 24, 2026

Christina R wrote that her case worker was changed after months and that "After 4 months I was told that my case was being closed!" She says she was told the firm "would take care of all my medical bills since I was not at fault." She adds, "Now I'm stuck with a Herniated Back and more stress due to more medical bills!"

Per Christina's account, she was assured medical bills would be covered, then her case was closed and the bills are now coming her way. I can't verify what she was told or any case details. But IF accurate, that's a financial impact landing on someone already dealing with a back injury.

38. Removed first review at firm's request, nothing improved Google

Posted May 16, 2025

Cindy A. wrote on Google, "This is my 2nd review. I removed the 1st review at their request after a promise of better communications." Nothing changed. "Attorney is useless. The one time I actually spoke with him he had not even read my file." She adds, "I worked for large law firms for 40 years and know this is not an appropriate level of service."

Cindy says she worked in big law firms for forty years. That's a relevant lens, taking her at her word. Per her account, she removed her first review based on a promise that didn't get kept. I can't verify what happened on her case. But IF her version is accurate, she's describing it as below the standard she'd expect... and that's coming from someone who'd know what to compare it to.

39. Assigned a lawyer who hadn't read the file Google

Posted May 16, 2025

Cindy A., who worked in large law firms for 40 years, described removing her first review at the firm's request after a promise of better communication. Nothing improved. "Attorney is useless. The one time I actually spoke with him he had not even read my file." She calls the service "NOT ACCEPTABLE" based on her four decades of experience in the industry.

Same reviewer as the prior entry. Per her account, the one time she spoke with her attorney, he hadn't read her file. I can't verify any of the internal facts. Based on what she describes, that's a reasonable thing to be upset about, regardless of which firm we're talking about.

40. Multiple case manager and attorney switches without notice BBB

Posted March 18, 2026

Heather M wrote, "They done switched my Case Manager and Attorney so many times without me knowing. I called to check on my case and got routed to a Case Manager I have never talked to."

Per Heather's account, multiple staff switches happened without her being informed. I cannot verify the staffing. But IF accurate, the basic experience of not knowing who's on your own case is something a lot of reviewers in this set describe.

41. Won twice representing herself after being dropped Yelp

Posted December 10, 2025

Ashley M. wrote on Yelp that the firm took her case then dropped her when the other party "had camera footage." But the firm "didn't even watch the footage. The footage showed the other person hitting my car." She went to court herself and won. "They appealed and got a lawyer and I represented myself and won."

Per Ashley's account, the firm declined her case based on footage they hadn't watched, and she went on to represent herself and prevail twice, including on appeal. I cannot verify her case or the underlying court records. But IF her version is accurate, the case clearly had merit somewhere... which is at least worth noting.

42. Promised a call from a lawyer three times, never got one Trustpilot

Posted April 7, 2026

Mr Recon described giving the same information to a call center rep and two different paralegals, none of whom "took it down correctly." He says he was "promised a call from a lawyer 3 times and sat around for the entire day each time with no call no email." The only way he could reach anyone was "by calling the main number and complaining."

Per Mr Recon's account, he was promised three separate callbacks and none happened. I can't verify the calls or the promises he describes. But IF accurate, that's a tough setup for any client trying to reach their own attorney. That's just my reaction.

43. Dropped a week after attorney assignment BBB

Posted March 13, 2026

Gary L wrote, "Finally, get an assigned an attorney and a week later, they dropped me. And say they're not gonna take my case, because I didn't seek medical treatment within the first 30 days after my incident."

Per Gary's account, his case was declined a week after assignment because of a 30-day treatment-window rule. I can't verify the criteria. For any reader at any firm: ask up front about any time-based requirements that could disqualify your case.

44. Five calls on Christmas Day Facebook

Posted ~ December 27, 2025

Ethaniel Fitzgerald wrote, "This law firm has called me 5 times on CHRISTMAS DAY!" He says "they should be ashamed of themselves" and that employees "should not be calling people incessantly on a day like this."

Per Ethaniel's account, he received five calls on Christmas Day. I have no way to verify those calls. But IF accurate, that's a lot of outreach for one holiday. Whether that says anything broader is up to the reader to decide... it's just one person's account.

45. Case settled but no one will release the check Facebook

Posted ~ May 16, 2026

Kim Martinez wrote that her case was settled in March but she still hasn't received her check. "Apparently the accounting department wrote the wrong name in my check? Then my check has been misplaced?" She says, "I only receive information from Morgan & Morgan when I reach out to inquire the status."

Per Kim's account, her check had the wrong name, then went missing, and she only gets updates when she initiates contact. I cannot verify any of those details. But IF accurate, that's an uncomfortable sequence for a case that's already supposed to be settled.

46. The person building the case was MIA Trustpilot

Posted March 31, 2026

Danielle Mccullar wrote, "Original person assisting left position, and I had been communicating with an abandoned email." She describes trying to get help and being met with rudeness and runaround. She asked who was building her case and arrived at her own answer: "Who is building my case? NO ONE." She ends by saying, "I would have done better on my own. Truly."

Per Danielle's account, she'd been emailing an abandoned inbox after her point of contact left. I can't verify her account. But IF accurate, the experience she describes sounds demoralizing. That's her perspective, and I think it's worth seeing.

47. Says he's been autodialed daily after asking them to stop BBB

Posted February 25, 2026

Sven W wrote, "Constantly calls my number since some moron named Jimmy Whitney or Whitley keeps using my number to communicate via forms but I asked you to STOP CALLING ME DAILY!!!" He adds, "This is harassment and it had psychologically made my life worse." The firm's response on BBB stated that his number had been added to their do-not-call list.

Per Sven's account, calls continued after he asked for them to stop. The firm's own response acknowledges removing his number. I cannot verify the full sequence. But IF accurate, that's a tough situation for someone who never wanted contact in the first place.

48. Firm delayed so long the client missed her filing deadline Yelp

Posted February 3, 2026

Luz R. wrote on Yelp, "For four months, Morgant & Morgant requested information and documents from me, assuring me that they were working on my case." Then they told her they couldn't take it. The delay "caused me to miss the deadline to file my claim and also lose the opportunity to hire another attorney in time."

Per Luz's account, the firm requested information for four months and then told her they couldn't take the case, and she says the delay caused her to miss her filing deadline. I cannot verify any of that. But IF accurate, that's the kind of outcome any potential client should know is theoretically possible at ANY firm if intake drags. Ask up front about timelines.

49. Dropped after filing a complaint about staff Trustpilot

Posted April 9, 2026

julie vargus described being with the firm for six months before they "dropped my case because I made a complaint of staff's incompetence and unprofessional behavior." She says staff "talk to you rudely and have zero communication" and is now "going to a smaller law firm now who won't treat you like you're basically nothing."

Per Julie's account, she was dropped after complaining about staff. I can't verify the cause-and-effect she describes... she may be interpreting what happened. But IF her perception is accurate, that's a tough sequence. I'm only flagging the perception, not asserting a cause.

50. Says he was referred to a collections attorney charging $10K BBB

Posted February 10, 2026

brian c wrote, "they'll then refer you to a collections attorney... who wants $10,000 to even look into your case! Then he wants a percentage even more than the percentage you already owe to Morgan & Morgan to collect what they won!"

Per brian's account, a referral to a separate collections attorney involved significant additional fees on top of the original fee. I cannot verify the financial details. But IF accurate, the cost stack he describes is the kind of thing readers should ask about up front... at any firm.

51. Concussion from a fall, stuck with all the bills Facebook

Posted ~ December 6, 2025

Debra Jeantte Macking McDermitt described a fall that gave her a concussion, with ongoing symptoms and now needing glasses. Because "the hospital doesn't have cameras in their garage elevator lobby or parking garages," she says she's now responsible for all the medical bills.

Per Debra's account, her case wasn't pursued because there weren't cameras at the location of her fall. I can't speak to the firm's actual reasoning... that's Debra's understanding. Generally speaking, premises cases can rest on witnesses, incident reports, and medical records even without video. That's general personal injury context, not specific to any firm.

52. Veteran with a spinal injury, hung up on Trustpilot

Posted January 23, 2026

billy corzine wrote that he was "crippled by VA" and called Morgan & Morgan for help. He says, "Once I said VA, the person I spoke with was quick to reject and then they hung up." He goes on to say, "That heart felt meesage about brother how was cripple sounds good except I too have spinal injury, but as a vet, I don't count."

Per Billy's account, he was hung up on when he mentioned the VA. I cannot verify the call. But IF accurate, that interaction would be hard for any veteran to hear. To be clear, this is just one reviewer's experience, and I have no way to know what the firm's actual policy on that kind of case is.

53. Says case settled for a fraction of value without her signed agreement BBB

Posted February 5, 2026

Bea L wrote, "My case was worth $200,000, and now they want to give me $20,000 or less." She says they "canceled my mediation five minutes before it was scheduled and later called me claiming that I had approved the settlement over the phone and that the case was closed." She adds, "I never signed any settlement agreement."

This is a very serious allegation. I CANNOT verify any of Bea's claims, and I am NOT asserting any of them as fact. I'm including the review because the claims are specific. Readers can read what she wrote and form their own opinion.

54. Dropped right before court Trustpilot

Posted April 21, 2026

Heston Trupp described having a disability claim with the firm for two years involving PTSD, cancer, COPD, and severe arthritis. He says he "hadn't heard anything from them in over a year" and then, "one month before my court hearing they dropped me. No reason just boom dropped." He goes on to say the person he spoke with on the phone "was very rude and talked to us like we were standing in a parking lot of a truck stop."

Per Heston's account, his disability claim ran two years and he says he was dropped a month before his court hearing. I cannot verify the timeline or anything else. But IF accurate, that's a tough position for any client to end up in. The tone he describes on the phone is his characterization... I'm not asserting anything about specific staff.

55. Three months of nothing, then dropped for "liability" Facebook

Posted ~ April 4, 2026

Shaunna Lowey wrote, "wasted three months of my life in my case doing absolutely nothing trying to say they couldn't prove liability. Well I found a better attorney, thank God."

Per Shaunna, the firm said they couldn't prove liability on her case, and she says she found another attorney who could. I can't verify the case or the new attorney's outcome. But IF accurate, that's another example where one firm's "no" wasn't the last word. Different firms screen differently.

56. Intake was three questions and a script Facebook

Posted ~ April 25, 2026

Lindsay Nicole Souder wrote, "Intake employee asked about three questions before she told me they couldn't help me. She was reading off a script the whole time. No empathy, and didn't even ask me any details about my case." She notes that other firms she spoke with gave her "empathy, understanding, and even a little knowledge."

Per Lindsay's account, her intake call was three questions read off a script. I can't verify the exact interaction. But the contrast she draws with other firms she contacted is the part I'd flag for any reader. Different firms run intake differently... and that's something worth experiencing for yourself.

57. Settlement signed in December, funds still missing in February BBB

Posted February 2, 2026

Kory L wrote, "we are still waiting for the funds as of February 2026" despite signing the settlement in December 2025. He says, "We constantly had to reach out just to get basic updates" and concludes, "Our experience made it clear that smaller cases do not receive the attention they claim to provide."

Per Kory's account, there was a long gap between signing the settlement and receiving funds. I cannot verify the timeline. But IF accurate, that's the kind of wait time worth understanding before signing anywhere.

58. Sent to doctors who shouldn't have been treating her Facebook

Posted ~ May 16, 2026

Melissa Warnock described a head-on collision that was not her fault. She says the firm "sent me to doctors that did nothing for me and to a chiropractor that shouldn't have any even been adjusting me because I'd already had three prior surgeries with fusions." After three months, "I never had the same lawyer I talked to. They bumped me around."

Per Melissa's account, she had three prior spinal fusions and was referred to providers she felt weren't appropriate for her medical history. I cannot verify her medical history or the firm's referral process. But IF accurate, that's a referral where her history would obviously be relevant. For any reader: ask up front, at any firm, who reviews your medical history before referrals are made.

59. Four different legal teams in two years, case going nowhere Google

Posted ~ August 13, 2025

Joni Watz wrote on Google, "It's been almost 2 years since my case was initiated. I've had at least 4 different legal teams assigned to me and each one wants to recap what the last team did, meanwhile the case is going nowhere." She wonders, "why Morgan and Morgan has such a high employee turn over rate."

Per Joni's account, she'd been through four different teams in nearly two years. I cannot verify the staffing on her case. But IF accurate, every team change creates context-rebuilding work. That's just how case continuity works in general... when it breaks, clients usually feel it.

60. Carbon monoxide case, wrong attorney for months, then dropped BBB

Posted February 2, 2026

Trey C wrote that he "provided extensive documentation...medical records, symptom timeline, and supporting details." He says he "was assigned to the wrong attorney for roughly 2–3 months" with "long gaps in updates and little clarity." After several months they ended the representation. "I was left restarting the process elsewhere while still dealing with serious health issues."

Per Trey's account, his case bounced between attorneys before being ended. I cannot verify the case details. But IF accurate, dealing with health issues while restarting the case-finding process from scratch is a lot.

61. They split the settlement and charged fees twice Trustpilot

Posted May 13, 2026

George described a case that took over a year to settle. He was told "they would take a lump sum out to pay them." Instead, "they split the settlement in two payments and then they decided to charge a second fee on the second half of the settlement."

Per George's account, the firm split the settlement and he believes a fee was charged on both parts. I cannot independently verify the fee math on his case. But IF accurate, that's a structure most clients would want explained up front. Reading your retainer carefully before signing is good general advice at ANY firm.

62. Dog bitten 3 times, admitted fault, firm spent a year and said no case Google

Posted February 28, 2025

Andrew L. wrote on Google about his mother being "knocked down by a neighbor's dog and bitten 3 times." The owners "came out, apologized and admitted that this was not the first time this had happened." Despite admitted fault and clear injuries, the firm "took almost a year to research the case" and then decided "there was no case."

Per Andrew's account, the dog owners admitted fault, the injuries were documented, and the firm declined after a year of review. I cannot verify the case details or the firm's reasoning. Andrew has his own theory about why... I'm not asserting it as fact. What I can say is that smaller firms sometimes accept cases that larger firms pass on. That's just a general observation about how firm screening differs across the industry.

63. Delivery driver dog bite case, dropped for not being big enough BBB

Posted January 28, 2026

Mandy M wrote about being bitten as a delivery driver after the dogs had "a violent history. The bites tore the skin and i am still marked from the bites today." She says, "since they couldn't get a BIG settlement, they dropped me. So much for representing 'your everyday person' Unless your case is worth A LOT they don't want you."

Per Mandy's account, the case was declined despite documented prior bites. I cannot verify the firm's reasoning. But the broader question she raises about minimum case sizes is one any client could ask up front at any firm.

64. Pressured to remove a negative review Facebook

Posted February 24, 2026

Janet L. wrote, "A few months ago i wrote A bad review about Morgan and Morgan. I immediately got a call from them, asking me to remove the post." She refused. "In fact, I received many calls and texts asking me to remove it. And they even gave me dirrections how to remove it." They promised a new person on her case. "But just as I thought, it was right back to the old thing. No return calls, no mail. No nothing."

Per Janet's account, she received many calls and texts asking her to remove a bad review, and was given instructions on deleting it. I cannot verify the calls or texts she describes. But IF her version is accurate, the gap she draws...between attention to her review and attention to her actual case...is the part that struck me. That's just my reaction to what she wrote.

65. 30 attorney and paralegal changes on a single case since 2022 Yelp

Posted April 28, 2026

Billy H. wrote on Yelp that his case has been going since 2022 and "my attorneys and Paralegal's have been switched probably 30 times." He says a deposition was scheduled and "the day before the Attorney I had went to another firm." When he finally reached a paralegal after a year of no callbacks, she asked him, "Don't you have a job? Don't you have something else to do with your time?"

Per Billy H.'s account, his case has cycled through many staff changes since 2022, including a deposition canceled the day before. I can't verify any of those details. The "don't you have something else to do" line is his account of what a paralegal said... I'm not asserting that as fact. But IF accurate, that's a heavy interaction for any client to have with their own attorney's office.

66. Deliberately slow-walking a disability case Trustpilot

Posted February 11, 2026

SHAWN wrote about an SSDI case and claims the firm was intentionally dragging it out. His example: "you have 60 days to file an appeal. They will wait 7 of the 8 weeks before they file it. Nothing more than a stall plan." He also says, "They absolutely don't like to get caught in what they are doing."

I need to be careful here. Shawn is making a serious allegation about intentional conduct. I CANNOT verify it, and I am NOT asserting it as fact. I'm including the review because the claim is specific. Readers should see it and form their own opinion. To be clear, this is Shawn's allegation, not mine.

67. Case worker promoted, all communication stopped BBB

Posted January 27, 2026

Justin H wrote, "Case worker was promoted and ended all communications ending in December. Social Security was unable to contact them regarding my case and after calling other locations I found out my file was transferred."

Per Justin's account, communication ended when his case worker was promoted, and he says even Social Security couldn't get through. I cannot verify any of this. But IF accurate, when a government agency can't reach the firm either, that's a communication breakdown worth noting.

68. Went through trauma to tell her story, rejected immediately Facebook

MaryAnne MacLennan MacIntosh wrote, "I got a facebook feed to fill out form. Filled out form. They sent me to a person, was told I would be able to get help, then after stating my problem, was told NOPE sorry we can't help you. The marketing is wrong. I went through my trauma to be told nope can't help you."

For anyone dealing with a painful situation, telling their story to a stranger isn't nothing. It costs something emotionally. That's just a general observation about how legal intake works at ANY firm. MaryAnne's specific experience with this particular intake is hers... I can't verify the details. But the broader point...that the emotional cost of an intake call is real...applies anywhere.

69. Repeatedly tortured in a hospital, firm won't say why they passed Facebook

Posted ~ May 9, 2026

John Savage wrote, "I was repeatedly TORTURED in a hospital that documented it with multiple witnesses." He says "the hospital erased my $350k bill because of what happened and this still isn't enough for Morgan & Morgan!?" The firm wouldn't tell him why they had no interest.

John is making serious claims. I CANNOT verify any of them, and I'm not asserting them as fact. I'm including the review because it's specific. Generally speaking, hospitals writing off significant bills can reflect a range of underlying situations. Beyond that, this is John's account, full stop.

70. 3 case emails vs. 79 advertising emails over two years BBB

Posted January 26, 2026

Tei H wrote that over two years she "received only three phone calls initially and three emails requesting documents, but 79 advertising emails." She says she was told to "expect a settlement soon" and then "received an email stating they would no longer handle my case."

Per Tei's account, the volume of marketing communication far exceeded actual case communication. I cannot verify the count. But IF accurate, that ratio she describes is striking.

71. Mesothelioma patient's money held since 2024 Facebook

Daisy Mae wrote, "Had my clients money since 2024 and haven't given it to him yet and it's 2026!" She describes the firm as "preying on mesothelioma patients and their money knowing they would die first!"

Mesothelioma is terminal. Life expectancy after diagnosis is generally measured in months, not years. That's general medical information. Per Daisy's account, the firm has held her client's money since 2024. I cannot verify her account or the underlying case. But IF accurate, the urgency speaks for itself given the diagnosis context.

72. Dropped a case, then poisoned it for the next firm Facebook

Posted ~ December 20, 2025

Mark La Palme wrote that the firm "said they would take the case" then "called us a month later and dropped out! No reason why no follow up!" The problem that followed: "when you tell the next attorney Morgan and Morgan dropped it with no reason or follow up they don't want it!"

Per Mark's account, after his case was dropped, the next attorney he tried wasn't interested. I can't verify how the next firm reacted or why. But the broader observation, that being previously dropped by one firm can affect how another firm views a case, is something any client should be aware of as a possibility in the industry generally.

73. Charged $1200 for telehealth referrals before being told not to treat BBB

Posted January 22, 2026

Lauren S wrote that "once they actually were ready to disburse funds, we realized they charged us $1200 for telehealth doctors that gave us referrals to specialist and after that, told us not to get treated because the guy that hit us didn't have enough money to cover our bills."

Per Lauren's account, she was billed for telehealth referrals and then told further treatment didn't make sense. I cannot verify the charges or the advice. But IF accurate, that's a sequence worth understanding for any client about how referred treatment can affect a settlement.

74. Told "we don't give free advice" during a consultation Yelp

Posted May 25, 2025

Megan A. wrote on Yelp, "I had very simple questions regarding my injury and the person insisted to get my personal information and refused to answer any questions." When she pushed back, his answer was "we don't give 'free advice.'" The firm's response acknowledged that "we do not provide free legal advice during the consultation."

Per Megan's account, she had questions during a consultation and was told they don't give free advice. The firm's own response to the review clarified that they don't provide free legal advice during the consultation, which is their own statement, not mine. For any reader: the term "free consultation" can mean different things at different firms. Worth asking up front what's actually included anywhere you call.

75. Disbursement promised weeks ago, still nothing Facebook

Posted ~ April 4, 2026

Ron Hardin wrote, "you said you submitted the request for disbursement and said they should be sent out early part of the following week. Well here we are over a month later and STILL don't have them. THIS IS UNACCEPTABLE!!!"

Per Ron's account, his disbursement was promised in a specific timeframe and was still missing a month later. I can't verify the dates or the conversations he describes. But IF accurate, the gap between what he says he was told and what happened is the relevant detail. That's just based on his review.

76. Dropped a slip and fall against Hilton, won't cooperate with new firm Facebook

Posted ~ March 28, 2026

Marquis Lavelle wrote that the firm "dropped my slip and fall case against Hilton hotels" saying "the injury wasn't serious enough for everyone to get paid." Now he has a new lawyer, but the firm is "not giving them the right information after having the case for 8 months."

Per Marquis's account, the firm had his case for eight months and isn't cooperating well with his new attorney. I cannot verify the handoff process or what's been shared with the new firm. But IF accurate, that would make moving forward harder than it should be. For any reader: it's worth knowing what happens to your case file if representation ends at any firm.

77. High-end condo slip-and-fall case dropped without follow-up BBB

Posted January 10, 2026

Daniel H wrote about a slip-and-fall caused by carpet glue during a condo renovation, resulting in injuries to his wife's elbow and knee. He says he provided "names to contact as representing of the contractor" and adds, "To our knowledge M&M NEVER FOLLOWED UP." Eventually the firm informed them they would not be representing the claim.

Per Daniel's account, he provided specific contacts and never saw follow-up. I cannot verify what investigation occurred. But IF accurate, the experience he describes... documented injury, named contacts to follow up with, no follow-up... is the kind of frustration worth flagging.

78. The attorney got more money than the client Trustpilot

Posted April 5, 2026

Sharon Alamalhodaei wrote about a mediation where her "attorney did not fight for me" and "urged me to wrap up the mediation, even though we were far apart from the defendants offer." She says that after settling, "my attorney got more money than I did, and I had severe injuries that were life-changing and now require me to use a cane."

Per Sharon's account, her attorney's share of the settlement exceeded her own share. I cannot verify the numbers. Whether the math technically followed the retainer or not, the outcome she describes raises a fair question that I think applies anywhere: how is a client's net share calculated after fees, liens, and costs? That's a fair thing to understand up front at ANY firm.

79. Left with $5,000 in medical bills after being dropped Trustpilot

Posted April 14, 2026

jimmy booker IIi described how the firm advised him to get medical treatment to help with the case. He says he specifically asked, "What happens if I start these treatments and something happens that the case don't go through?" and was told, "We are a large company and would write them off ourselves." Then, he says, "one day out of nowhere I got a voice message saying they no longer represented me." He's now stuck with a $5,000 medical bill.

Per Jimmy's account, he was told the firm would write off the medical bills if needed, and he was later dropped and left with a $5,000 bill. I can't verify what he says he was told, or any policy the firm actually had on his case. But IF accurate, that's a financially painful spot to be put in. For any reader: get assurances about medical bill coverage in writing at ANY firm.

80. Settlement netted $13K after fees, says prior firm netted her $80K BBB

Posted January 8, 2026

Jeanine G wrote about a not-her-fault accident where she "got a little more than $13,000" after "They took 40%!!!!!!" She compares it to a prior case at a different firm where "I netted over $80,000."

Per Jeanine's account, her net at this firm was significantly lower than a prior similar case at a different firm. I cannot verify either case's actual value. But IF accurate, the contrast she draws is the part that stood out to her. Different firms produce different outcomes... that's broadly true industry-wide.

81. Broken sternum, dropped seven weeks later because driver was uninsured Trustpilot

Posted January 21, 2026

Peter Melcher described being "rear ended on the interstate by a Ford F250 work truck." His car was totaled and his "sternum was broken." Morgan & Morgan "immediately took my case." The police report showed the driver was uninsured two days later. But it took the firm seven weeks to tell Peter Melcher they were dropping him. "It took them seven weeks to find out what I knew in two days."

Per Peter's account, the firm accepted his case immediately and then declined seven weeks later, citing that the driver was uninsured...a fact he says appeared in the police report within two days. I cannot verify the police report or the timing of the firm's review. But IF accurate, the gap he describes between when the information was available and when he was told is what stood out to me.

82. Rejected at 3am after signing the retainer Facebook

Posted ~ March 14, 2026

Chaz Suazo described filling out the retainer agreement and being told the firm would represent him. Then "at 3am they sent me a massage to first my questionnaire then immediately afterwards they sent me an email telling me that they're rejecting my case. no explanation." He adds that he's "struggling with mental health problems" and that the firm "went out of there way to embarrass and humiliate me."

Per Chaz's account, he got a rejection email at 3am after signing the retainer. I cannot verify the timing of the email or any context around it. But IF accurate, the timing and method he describes wouldn't match what someone in his described situation would benefit from. That's just my reaction to his review.

83. Two engagements, both disappointing BBB

Posted January 8, 2026

Tyrone H wrote about two separate engagements. He says the first attorney "demonstrated a lack of diligence and attempted to delegate tasks to me," with "frequent staff changes." He adds that the second time, "I never met the assigned attorney." In both cases he says he sought help elsewhere.

Per Tyrone's account, both engagements left him unsatisfied. I cannot verify either case. But IF accurate, similar issues across two separate interactions are notable to him.

84. Case refused, no explanation given Trustpilot

Posted April 22, 2026

Arpineh A. Mehrabi wrote about calling for a dental malpractice case. She says other lawyers she spoke with all gave her a reason they couldn't take it. But Morgan & Morgan "said no but refused to tell me why." She was told "they have some ridiculous rule about not giving out the reason why, which they reserve the right to do." She also mentions that while on hold, "there is a message from one of the Morgan's on loop saying he may be rich, but he's still one of us and that he is in this to help. No, hahaha."

Declining a case is fair. Every firm does it for legitimate reasons. Per Arpineh's account, the firm declined without giving a reason while other firms she contacted had no problem explaining. I can't verify the call. But based on her account, the contrast she draws is worth noting for any reader who values transparency at intake.

85. Stage 4 kidney failure, lawyer didn't show to court Facebook

Posted ~ January 17, 2026

Gina Marie described "3 1/2 years & 4 different lawyers/case managers" before finally getting a court date. Then: "the lawyer didn't show." She adds, "Time is NOT on my side, I have stage 4 kidney failure."

Per Gina's account, after years and four teams her attorney didn't show for her court date. I CANNOT verify any of this. IF her account is accurate as described, that would be a serious thing for any client, especially someone facing the health situation she describes. I'm not asserting it as fact... I'm just acknowledging the weight of the claim IF true.

86. Wasted a year, firm wouldn't lift a finger Facebook

Posted ~ April 25, 2026

Rachelle Kelly Fontaine wrote, "Will not do anything unless it's an easy million in their pockets. No fight, no concern, no follow up or communication. Wasted a year waiting on them to lift a finger, but guess we weren't worth the trouble."

A year is a meaningful stretch of time to spend waiting for help. Per Rachelle, her case got no traction during that year. I can't verify the underlying facts of her case. But her takeaway, that she felt she wasn't worth the effort, is her opinion and it's worth seeing as you read these reviews.

87. Mother's slip-and-fall declined despite firm's broad pitch BBB

Posted January 2, 2026

Nelson M wrote that his mother "fell bruised her face and spent a week in the hospital" and that the firm told him "they dont handle those cases." He notes the firm's marketing claim that they "handle all slip and falls."

Per Nelson's account, what he understood from the marketing didn't match what the firm took on for his mother. I cannot verify the firm's actual case criteria. But IF accurate, the contrast he describes between the broad pitch and the actual answer he got is worth flagging.

88. Survey requests with every communication, then dropped Facebook

Posted ~ February 7, 2026

Joanna Meltzer wrote, "Every time we exchanged emails or texts, there was a survey request." After three weeks, the firm "dropped the case without giving details." She adds, "My sister was very upset and cried when this firm did not want to help a senior who got hurt."

Per Joanna's account, surveys came with every interaction and the case was dropped three weeks later. I cannot verify any of the underlying details. But IF accurate, that cadence is at least worth noting. Whether surveys help or just build star ratings is up to the reader to decide... it's a general thing worth considering at any business.

89. Partner grievously injured, 100% not at fault, still dropped Facebook

Posted ~ January 31, 2026

Erin Riley wrote, "Morgan and Morgan dropped a car accident case where my partner was grievously injured and 100% not at fault." She says, "They can't be good lawyers if they arent willing to argue a case and only pick cut-and-dry winning causes they can settle." Her summary of the slogan: "You're 'For Destroying the People's Hope in Justice.'"

Per Erin's account, the case involved serious injury with her partner not at fault, and the case was dropped. I cannot verify her case details or the firm's reasons for declining. I'm not asserting any conclusion about how the firm chooses cases generally... I'm just reading her review and noting that the outcome she describes is the kind of thing she clearly didn't expect based on the firm's public messaging.

90. 3.5-year case thrown out, appeal denied within 10 minutes BBB

Posted December 20, 2025

Michael V wrote that his case ran "three and a half years" and the judge "through the case out based on a technicality." He says his attorney "pleaded with the appellate division" but received a response "within 10 minutes" declining to appeal. He describes his attorney as "an excellent attorney" who in his view needed to be "with a different more caring law firm."

Per Michael's account, the appeal request was rejected almost immediately after his own attorney recommended pursuing it. I can't verify the timeline. But IF accurate, that turnaround time on a significant decision is the part that stuck out to him.

91. Slip and fall evidence likely destroyed because of delays Trustpilot

Posted January 29, 2026

Sandra Jordan described a slip-and-fall case where the firm accepted her but "it took 58 days to hear anything." She says they were supposed to be "requesting the camera footage" but apparently never did. In her update, she adds, "I'm sure they never got in touch with the business where I got injured so now it's probably too late." She suspects the camera footage has been destroyed.

Security footage at many businesses gets overwritten in 30 to 90 days. That's general info. Per Sandra's account, she believes the footage from her incident wasn't requested in time. I can't verify what happened on her case. But the broader concern she raises...that timing matters when evidence depends on third-party video...is a real one for any client at any firm.

92. Won't go up against a "name brand" hospital Trustpilot

Posted February 7, 2026

Hello Friends wrote that they called with "pretty much a guaranteed win of a case" involving a hospital, but the firm refused because "they don't want to go up againt a 'name brand' hospital and do the leg work necessary." The reviewer says they know "quite a few people that have had less happen" and won their cases against smaller hospitals.

Medical malpractice is generally complex and expensive to litigate. That's industry context. Per this reviewer's account, the firm passed because of the opponent involved. I cannot independently confirm the firm's reasoning, and I would NOT assert that as fact. For any reader, asking up front about what kinds of opponents or cases a firm is willing to take on is fair to do anywhere.

93. Says he became homeless after firm backed out BBB

Posted December 5, 2025

Morgan L wrote, "Said they would represent me and went through months of work just to go Back on what they promised. I am now homeless and still injured because of this shit law firm."

Per Morgan's account, the firm backed out after months of work and he's now in a very difficult living situation. I cannot verify any of this. But IF accurate, the consequences he describes are heavy.

94. They ask you to rate them while the case is still going Trustpilot

Posted April 16, 2026

Jay Way wrote, "THEY WILL HAVE YOU RATE THEM WHILE THE CASE IS GOING AND THEN F YOU OVER." His entire review is a warning about the timing of when the firm solicits feedback.

This is a general point worth thinking about. ANY business that solicits reviews mid-engagement, before outcomes are known, can end up with positively-skewed reviews. The client still has hope. The outcome hasn't disappointed them yet. None of that is specific to any one firm. It's just a useful frame for evaluating star ratings anywhere.

95. Told she couldn't go elsewhere because they'd "taken the case" Facebook

Posted ~ December 27, 2025

Susie Valentine described the firm working on her daughter's HPV vaccination case for over a year. She says "they said I cannot go to anyone else as they had taken the case" but "they hadn't give her any information about it." She felt "very alone wondering about my daughter's future."

Per Susie's account, she was told her daughter's case had been claimed and she couldn't go elsewhere, but she wasn't getting case updates. I cannot verify what was actually said or the case status. But IF accurate, that's an awkward position to be put in. For any reader: clarify up front, at any firm, what your options are if representation isn't working.

96. Settled for $30,000 on a $300,000 case without client consent Yelp

Posted February 10, 2025

Dawn H. wrote on Yelp that her "case was for $300,000" and the firm "settled without my consent to $30,000." She ended up having to "hire an attorney from a different firm to get my settlement FROM MORGAN & MORGAN." One call from the new attorney and "the check was received in 1 day."

This is Dawn's account, and the allegation she's making is serious. I CANNOT verify any of it, and I am NOT asserting it as fact. I'm including it because it's specific. Readers can read what she wrote and form their own opinion. To be clear, this is her version, not mine.

97. Former truck driver disputes accuracy of trucking ads BBB

Posted November 30, 2025

Kenneth R, who says he drove commercial trucks for many years, takes issue with the firm's trucking ads. He says modern trucks use "Qual-Coms" that prevent driving past the regulated hour limits, and concludes, "Morgan uses a Broad/Brush in his ads and that is simply not true and is misleading."

This is a former driver's industry-expert critique of the firm's advertising, not a client case. I cannot independently verify Kenneth's specific industry claims. But his perspective from inside the trucking world is context worth seeing as you read the reviews.

98. Over $9,000 held in "trust" and then radio silence Trustpilot

Posted March 25, 2026

Debby wrote that after the firm took "their 40% plus taxes and fees," her attorney took an additional "$9,274.97 which he said had to go in a trust for 90 days." When the 90 days were up, she tried to find out how to get it back. "He never replied to my email. When I called their number, he nor his paralegal never answered or returned my call." She ends with, "What I would like to know is, what happened to the rest of my money that he took."

Holding funds in a trust account can be a totally legitimate part of legal practice. That's general context. Per Debby's account, when she asked for the money back, she didn't get a response. I can't verify what actually happened. But for any reader: get clarity in writing about how and when trust funds are released at ANY firm before signing.

99. Signed retainer, gave HIPAA forms, never heard from anyone again Trustpilot

Posted January 6, 2026

Katie Cole McFadden described opening a case, signing "the retainer agreement and HIPAA authorization forms," and then hearing nothing. She says she "made five phone calls and sent several emails over the following weeks with no response." Eventually she called to ask why nobody had reached out, and "that same day, I received a generated email stating that my case was closed, without any explanation."

Katie's account is organized...she gives dates, the documents she signed, and the number of times she tried to follow up. I cannot verify any of it. But IF accurate, signing the kinds of authorizations she describes and then experiencing the silence she describes would be uncomfortable for anyone. That's just my reaction to her review.

100. Mom of injured child, evicted while case was pending BBB

Posted November 19, 2025

CRYSTAL r wrote that her daughter was in "a horrible accident" and she has since been "evicted and had my car repossessed because no money was coming in for my family." She describes asking the firm for an advance and being directed to "Claim Angels," which she says initially approved her then said it didn't service NC.

Per CRYSTAL's account, her situation deteriorated significantly while her daughter's case was pending. I cannot verify any of the details. But the broader point she raises... that representation should account for a client's full circumstances... is worth flagging.